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FAQ

Can I edit my order?

Yes, you can edit your order as long as it hasn't been processed. We recommend letting us know of changes as soon as possible by emailing us at hello@thepalmashop.com

Can I change my shipping address?

Yes, as long as your order hasn't shipped. To change the shipping address email us at hello@thepalmashop.com with your Order ID and new address, and we'll update it for you.

Can I cancel my order?

Yes, as long as the order hasn't been shipped. To cancel an order email us at hello@thepalmashop.com and we'll refund your original method of payment.