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We offer free returns within 30 days for a refund. Items should be undamaged, with no signs of wear and tear, and in the original packaging.
Email us at hello@thepalmashop.com with your Order ID and items you would like to return, along with reasons for the return, and we'll send you a return shipping label for your order.
Yes, returns are on us! However, we are unable to refund the original shipping fee.
It'll take between 5-10 business days for us to process your refund. If it takes longer, or if you'd like an update, email us at hello@thepalmashop.com and we'll be happy to help you.